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Contributions or Profits? You Choose.
Giving and contributing to society is seen by all great religions as a central human desire. Psychologists are beginning to agree. We are genuinely altruistic and we have a need to help others. This is a logical expected characteristic of a social animal but today’s society and business practices are going against it. The greed […]
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Thoughts on Power
What is true power? Where does it come from? In this article, “power” is the capacity or ability to direct or influence the behavior of others. Do you believe that power is exercised through some act of aggression? If you have encountered someone in a position of power that was a control freak, a manipulator […]
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Sending Wool Blankets to the Tropics
Who in their right mind would send wool blankets to the tropics? You’d be surprised how often similar things happen. Actually it is so common that most disaster preparedness manuals used by international relief organizations have a section on how to handle unnecessary relief supplies. Misplaced empathy is the culprit. We imagine ourselves as one […]
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Customer-centric Solutions
Yesterday I was downtown Palo Alto. I rarely go there because parking is impossible and they have not implemented a customer-centric solution like a free shuttle to a remote parking location. Anyway, I had a few requests from my daughter who is in bed recovering from an operation and decided to try the local CVS/Pharmacy. […]
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Don’t Ask Your Team To Be Your Therapists
I have seen this again and again. You promised to deliver a project on a specific date without really listening to your team. The deadline is approaching and your level of anxiety is going up. So instead of the standard schedule of weekly reports, you have increased those to every morning. This is your first […]
Category: Management
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